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Safety Programs and the Impact to Your Bottom Line

If you could save your company money, improve productivity and increase employee morale, would you? Workplaces that establish safety and health management systems can reduce their injury and illness costs by 20 to 40 per cent. Safe environments also improve employee morale, which positively impacts productivity and service.

In today’s business environment, these safety-related costs can be the difference between reporting a profit or a loss. Use these tips to understand how safety programs will directly affect your company’s bottom line.

Measuring the Cost of Safety

Demonstrating the value of safety to management is often a challenge because the return on investment (ROI) can be cumbersome to measure. Your goal in measuring safety is to balance your investment against the return expected. Where do you begin?

There are many different approaches to measuring the cost of safety, and the way you do so depends on your goal. Defining your goal helps you to determine what costs to track and how complex your tracking will be.

For example, you may want to capture certain data simply to determine what costs to build into the price of a product or service, or you may want to track your company’s total cost of safety to show increased profitability, which would include more specific data collection like safety wages and benefits, operational costs, and insurance costs.

Since measuring can be time consuming, general cost formulas are available. A Stanford study conducted by Levitt and Samuelson places safety costs at 2.5 per cent of overall costs, and a study published by the Economist Intelligence Unit (EIU) estimates general safety costs at about 8 per cent of payroll.

If it is important for your organization to measure safety as it relates to profitability, more accurate tracking should be done. For measuring data, safety costs can be divided into two categories:

Direct (hard) costs, which include:

  • Safety wages
  • Operational costs
  • Insurance premiums and/or attorney’s fees
  • Accidents and incidents
  • Fines and/or penalties

Indirect (soft) costs, which go beyond those recorded on paper, such as:

  • Accident investigation
  • Repairing damaged property
  • Administrative expenses
  • Worker stress in the aftermath of an accident, resulting in lost productivity, low employee morale and increased absenteeism
  • Training and compensating replacement workers
  • Poor reputation, which translates to lost business share and difficulty attracting skilled workers

When calculating soft costs, minor accident costs are about four times greater than direct costs, and serious accidents about 10 to 15 times greater, especially if the accident generates fines or litigation costs.

Just the act of measuring costs will drive improvement.  In theory, those providing the data become more aware of the costs and begin managing them. This supports the common business belief that what gets measured gets managed. And, as costs go down, what gets rewarded gets repeated.

How Can You Show ROI?

Studies indicate that for every $1 invested in effective safety programs, you can save $4 to $6 as illnesses, injuries and fatalities decline. With a good safety program in place, your costs will naturally decrease. It is important to determine what costs to measure to establish benchmarks, which can then be used to demonstrate the value of safety over time.

Also, keep in mind that your total cost of safety is just one part of managing your total cost of risk. When safety is managed and monitored, it can also help drive down your total cost of risk.

Safety as a Core Business Strategy

Industry studies report that companies who focus on safety as a core business strategy come out ahead. Safety experts believe that there is direct correlation between safety and a company’s profit.

© Zywave, Inc. All rights reserved


ABEX Finalist for MGA of the Year in the 2017 Insurance Business Awards

ABEX has been selected as a Finalist for MGA of the Year in the 2nd annual Insurance Business Awards. ABEX is honoured to be a finalist for the second year in a row, following its 2016 nomination.

Insurance Business Canada is the leading insurance-focused magazine with more than 80,000 monthly visitors across the globe. IBC readers voted in their thousands to select finalists in 23 categories – chosen for their stand-out
services, employee focus and corporate social responsibility among many. Winners will be selected by a panel of industry experts and announced on November 30th, 2017 during a stellar black-tie awards ceremony at Liberty Grand Toronto hosted by “TV’s funniest woman” Jessi Cruickshank.

“The finalists are the best of the best,” said Jessica Duce, Project Director of Insurance Business Awards Canada. “They demonstrate the resilience, innovation and sheer management smarts it takes to build a thriving business today. Success stories like theirs are the lifeblood of the Insurance industry.”

“A big thank you to our brokers for nominating ABEX for the Insurance Business Canada’s MGA of the Year award for the second year in a row.” said Marijana Dabic, VP Business Development at ABEX. “Being among the finalists is a great recognition by the Canadian insurance industry and we are truly honoured!”

For the full list of finalists and ticket information, visit Insurance Business Awards.

About ABEX:

ABEX Affiliated Brokers Exchange Inc., is an insurance wholesaler (MGA) providing niche products and insurance solutions to brokers across Canada. ABEX provides brokers with capacity and specialty facilities to create out of the box solutions for standard and misunderstood risks.

About Insurance Business Awards America:

The 2nd annual Insurance Business Awards is one of a series of international insurance events. The event will be held in Toronto and will bring together industry leaders to celebrate excellence in the Insurance industry and is designed to recognize individuals, teams and companies for their outstanding achievements and contributions to the field.

About Insurance Business:

Insurance Business is published throughout the world with multiple editions. The Canadian edition is published bi-monthly, with a readership of 9,000 professionals across Canada. The print edition is supported by an online industry hub offering daily news and business intelligence via a website, with 80,000 monthly visitors, and e-newsletter sent daily to 16,000 subscribers across Canada. Committed to delivering the latest industry news, opinion and analysis, Insurance Business Online takes a fresh approach to covering the need-to-know developments of the day from government and regulatory bodies, platforms, underwriters and insurance firms, as well as industry service providers.

 


Wrap-up Insurance Programs for Construction Projects

Insuring all of the risks associated with large-scale constructions projects can be a daunting task for the parties involved. The traditional insurance approach requires each party to procure and maintain separate coverage. Generally, the contractor and subcontractor then include the cost of insurance, plus a mark-up, in their project bids.

Typically, risk is then pushed downstream—from owners to general contractors, and from general contractors to subcontractors—through contractual indemnifications, contractually mandated minimum insurance requirements and additional insured provisions.

While this approach may be customary for the parties involved, it is not without complications. Due to the number of policies and insurers involved, the traditional approach creates the potential for unforeseen liability gaps to emerge. Some parties may have inadequate limits, gaps in coverage or no insurance at all. Furthermore, because there are various insurance companies covering one project, each claim has the potential to cause costly and time-consuming cross litigation.

As an alternative to having each party obtain separate liability policies, project owners and general contractors can turn to a wrap-up insurance programs to manage their risks.

What is Wrap-up Liability Insurance?

Sometimes referred to as controlled insurance programs (CIP), wrap-up insurance programs are centralized insurance and loss control programs intended to protect the project owner, general contractor and subcontractors under a single insurance policy or set of policies for the construction project.

Insurers typically offer two types of wrap-up programs based on the party sponsoring the program:

  1. Owner Controlled Insurance Program (OCIP): Under an OCIP, the project owner sponsors and controls the program. Accordingly, the project owner is the first named insured, and the general contractor, subcontractors and other participants are named insureds.
  2. Contractor Controlled Insurance Program (CCIP): Under a CCIP, the general contractor sponsors and controls the program. The general contractor is the first named insured, and the subcontractors and other participants are named insureds. Depending on the program, the project owner is either an additional insured or named insured.

While wrap-up programs are most frequently used for large, single-site projects, a rolling wrap-up can be used to insure multiple projects under one program.

What Types of Coverage Do Wrap-up Programs Provide?

Although each wrap-up program is designed to meet the needs of the specific project, most programs insure employer’s liability, general liability and excess liability exposures for claims arising from the construction project at the construction site during the policy period.

In many instances, builder’s risk, environmental liability, contractor default and other types of insurance can be included under a wrap-up program. Professional liability coverage can also be added to insure architects, engineers and other design professionals working on the project.

Liability occurring away from the project site is generally excluded under wrap-up programs. Accordingly, subcontractors, suppliers and vendors conducting off-site manufacturing or the assembling of building components may be excluded from the program. Claims arising from goods or materials in transit are often also excluded, preventing haulers and truck drivers from being covered under the program.

Wrap-up programs typically do not insure specific operations such as blasting, demolition or other high-risk operations. However, each program is different, and it is critical for program sponsors to be familiar with exactly what is and is not covered.

Benefits of Wrap-up Programs

Wrap-up programs can provide a number of benefits, including the following:

  • Potential cost savings: Wrap-up programs are designed to reduce the overall cost of insurance by providing what amounts to volume discounts for the entire project.
  • Consolidated coverage: Under the traditional approach, by which parties procure their own insurance, the project owner and general contractor can set minimum insurance requirements for downstream participants. However, it can be difficult to determine whether contractors and subcontractors have obtained the correct limits and types of coverage. By contrast, under wrap-up programs, the controlling entity exerts greater control over the types, scope and limits of coverage.
  • Higher limits: Most wrap-up programs have very high limits. If a major disaster occurs at a project and is not covered by a wrap-up program, the responsible contractors may not have adequate limits to cover the claim. Thus, the owner or general contractor may be on the line for the difference. However, if the project is covered by a wrap-up program, the limit should be sufficient to cover the incident.
  • Centralized safety and risk management: Program sponsors, working in conjunction with their brokers, the insurer and safety professionals, can maintain centralized safety and risk management services. Doing so can reduce the frequency and severity of injury and property damage claims, thereby reducing insurance costs for the project.
  • Efficient claims processing: Because a single insurer is the control point for managing claims, the process tends to be more efficient under wrap-up programs.
  • Reduced disputes among insured parties: By covering all of the parties on a project under one policy, wrap-up programs reduce coverage disputes and subrogation issues between insureds and insurance carriers for covered claims that occur on the job site.
  • Access to projects: For contractors and subcontractors, wrap-up programs can provide them with access to projects that they may not have otherwise been able to properly insure.

Potential Drawbacks

Because wrap-up programs often offer a broad range of coverage for many entities, they can be expensive to obtain. However, program sponsors are typically able to reduce costs by selecting higher deductibles or by distributing premium costs to all parties covered under the policy.

Since wrap-up programs tend to encompass several types of coverage for a number of different organizations, program sponsors generally inherit administrative tasks. Beyond purchasing the wrap-up program, sponsors may be required to review and approve program documents, meet with underwriters and review claims. To address these issues, plan sponsors can designate or hire individuals to help administrate the programs, which can add to overall costs.

While wrap-up programs often result in cost savings, like any insurance policy, they are subject to market fluctuations. Accordingly, potential cost savings should be carefully considered.

© Zywave, Inc. All rights reserved.


ABEX Voted a 5 Star MGA for the 3rd Time

Insurance Business Canada released its annual issue on five-star MGAs in October and ABEX Affiliated Brokers Exchange Inc. is very excited to make the list for the 3rd year in a row! We would like to thank our brokers for voting us a 5 Star MGA again!

MGAs give retail brokers the specialized skills and access they need to service their clients.  ABEX is an insurance wholesaler (MGA) providing niche products and insurance solutions to brokers across Canada.  ABEX provides brokers with capacity and specialty facilities to create out of the box solutions for standard and misunderstood risks.

The results of the broker survey reveal the best managing general agents whose performance, service and dedication to the industry make them stand out above the rest. The article polled brokers across the country on various areas that are important to them when working with MGAs. This year a record number of brokers rallied together to rate the performance of their MGA partners in Insurance Business Canada’s survey.

ABEX did extremely well, earning 5 star recognition in 9 out of 10 categories.  We ranked highly in Underwriting Responsiveness, Premium Pricing, Range of Products, Claims Support, Customer Service, Expertise, Compensation, Reputation and Marketing Support.

Click here to read a full report.


Cyber Risks in the Construction Industry

While you may think construction firms are not an attractive target for cyber criminals, the truth is no business is safe from cyber crime.

Regardless of how big or small your construction firm is, chances are you store valuable information—information cyber criminals can use for personal gain. Additionally, hackers are just as interested in proprietary information, and construction firms could lose their competitive advantage with just one data breach.

In order to protect your business and customers, it’s imperative to learn about the common cyber risks in the construction industry.

Loss of Files and Personal Information

In order to make their business more streamlined, almost all construction firms store some type of personal information. Because of this, the files and data they keep on hand is particularly vulnerable and a common target for hackers.

The average contractor stores and transmits sensitive information such as employee records, customer lists, bid data and financial records. Criminals can easily use this information to steal identities and credit card information. They could even ransom these files against a firm, blocking your access and demanding large sums for their release.

In addition, contractors often have login credentials for systems outside of their immediate control. If these contractors are hacked or decide to use their credentials for malicious purposes, your firm could be held liable.

Loss of Proprietary Data

One of the greatest assets a construction firm has is proprietary corporate data. At any given time, your organization could be holding valuable information related to privileged contracts, architectural designs and intellectual property.

In some cases, you could lose this information to cyber criminals without a breach ever occurring. This type of theft can occur through social engineering and phishing schemes, which are strategies criminals use to entice employees into transferring corporate funds or assets.

Infrastructure Exposures

As technology advances, buildings are becoming more connected. Smart technologies allow businesses and homeowners to automate processes that control a variety of systems, including heating, ventilation, air conditioning, lighting and security.

While these new advancements are a major leap forward and provide your clients with opportunities to lower their costs and increase their efficiency, they also create cyber exposures. When hackers gain control of a connected building, they can access things like IP addresses, security codes, automated building processes and camera footage.

In some cases, construction firms that provide smart technologies to their clients may be liable for any damage done by cyber criminals long after work is completed. At the very least, organizations that install products that negatively impact the privacy and security of customers could face serious reputational damage.

Be Proactive in Reducing Your Cyber Risk

In addition to the unique risks listed above, construction firms are subject to the same cyber exposures as the average business. Financial loss, business interruption and third-party liability are very real after-effects of a data breach, and your firm needs to be ready.

The best way to protect your firm from cyber exposures is with cyber liability insurance. These policies can and should be customized to meet your specific needs. Contact your broker today to learn more about cyber risks and what types of protection are available to you.

© Zywave, Inc. All rights reserved


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