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Category Archives: Insurance

The Risks of Telecommuting for Employers

Best Internet Concept of global business from concepts seriesAllowing employees to work remotely has become increasing popular over the years, as more prospective employees seek the convenience and the work-life balance that telecommuting offers. Telecommuting can generate cost savings, bolster employee morale and help companies attract diverse talent. However, before implementing a telecommuting policy, employers should be aware of the three most common risks.

Productivity and Communication

When employees work off-site and away from management, concerns about workflow and productivity may arise. To address this, communication is key. Not only will consistent check-ins build ongoing relationships, but they will also help remote employees understand what is expected of them.

Network Security

When you give remote employees access to your internal network, you open yourself up to the risk of data breaches. To prevent this, employers should provide secure, company-issued equipment and prohibit administrator privileges.

Social Activities

According to experts, socializing among peers in the workplace is important for morale and trust. Employees who work remotely miss out on these networking opportunities. Holding regular staff meetings that include remote workers will help create a team mentality between on-site and off-site employees. In addition, extending company event invitations to remote employees will make them feel more included.

Although most organizations may treat telecommuting differently, a well-defined remote work policy will set clear expectations for employers and employees. Successful policies should account for the aforementioned risks and can include formal review processes as well as uniform guidelines to determine eligibility.

 

© Zywave, Inc. All rights reserved.

 


The Benefits of Legal Expense Insurance

Justicel scale SLegal disputes can disrupt any business, large or small, and the subsequent legal expenses can be costly. In fact, a two-day civil trial can cost upwards of $26,000. Often, businesses may have to pay for these legal expenses out of pocket, which, in turn, could negatively impact their bottom lines or worse, push them into bankruptcy. To protect themselves, more and more Canadian businesses are purchasing commercial legal expense insurance (LEI).

LEI is standalone insurance designed to protect policyholders from the costs and hassles of legal action brought on by or against policyholders.

Generally, businesses carry commercial general liability (CGL), directors and officers (D&O), employment practices liability (EPL), and errors and omissions (E&O) policies to cover the costs of legal action. However, these types of policies are often insufficient and designed only for specific issues.

In contrast, LEI kicks in following a legal dispute and is meant to fill gaps in coverage. LEI covers the majority of the common legal risks businesses may face. Specifically, LEI covers legal costs associated with the following seven main categories:

  1. Employment disputes
  2. Legal defence
  3. Contact disputes and debt recovery
  4. Statutory licence protection
  5. Property disputes
  6. Bodily injury
  7. Tax protection

As an added benefit, when a business purchases an LEI policy, it may also gain access to a legal helpline, which is staffed by attorneys and other experts. Companies can use this helpline to ask questions about any business-related legal matters, including tax advice. This is meant to guide policyholders through tricky situations and prevent legal trouble before it occurs.

It should be noted that each of the categories listed about has its own set of subcategories, so it’s important for businesses looking to purchase LEI to do their research.

 

© Zywave, Inc. All rights reserved.


Protecting Employees Working Abroad

World mapWith the recent terrorist attacks still fresh on everyone’s minds, the conversation around protecting employees working abroad has never been more important. And, the dangers employers must consider are numerous—from terror threats to natural disasters.

To protect workers, employers should ask themselves the following questions:

  1. Do we have an overseas travel policy in place? If so, does it include approval processes for travel, risk evaluations of the destinations being visited and a plan to track, contact and protect travellers?
  2. Are we providing our employees with security escorts and a safe means of transportation throughout the duration of their trips?
  3. Have we provided safe and protected housing for the travelling employees?
  4. Have employees been trained on what to do in the event of an emergency? Does that training include how to remove themselves from potentially dangerous situations?
  5. In addition to the above, it’s critical that employers have the proper insurance in place for their workers. Before purchasing a policy, companies should examine their businesses and personnel in order to select the right coverage options.

Often, the types of events businesses may want to plan for include kidnappings, hostage and ransom crises, assaults with weapons, extortion threats, evacuations, and medical and psychiatric care.

 

© Zywave, Inc. All rights reserved.


Holiday Parties and Safe Alcohol Consumption

glasses_on_christmas_tableAs the holidays approach, many companies are having their end-of-the-year celebrations. These events are a fun way to thank employees for a successful year; however, they can also create a number of liability concerns—especially if alcohol will be present.

When planning your holiday party, keep in mind the following tips to guarantee a fun and safe event for all:

Include language about appropriate conduct in your invites. You should also remind employees to drink responsibly, highlighting the importance of moderation.

Limit alcohol availability. Refrain from allowing employees to have limitless access to alcohol. Using drink vouchers is a good way to control how many drinks your employees consume. If possible, hire professional bartenders to serve drinks at your event, as they have been trained to detect when someone has been over-served.

Provide transportation. When possible, offer access to shuttles or taxis. No employee should be allowed to drive home if they are suspected to be over the limit.

Offer alcohol alternatives. Don’t assume that all of your employees will want to drink. Providing nonalcoholic beverages will keep non-drinkers happy and give those who are done drinking something else to drink.

Holding your party off-site at a bar or restaurant can help your company avoid additional legal concerns should problems arise, as liability generally falls on the venue.

 

© Zywave, Inc. All rights reserved.


Drones: A New Frontier in Risk Management

Drone SWhile hobbyists have been using unmanned aerial vehicles, better known as drones, for some time, businesses are just starting to adapt the technology for their own uses. Drones are creating new opportunities and new risks for businesses to evaluate, and regulators and insurance carriers are scrambling to keep pace.

Despite the fact that drones are readily available, employing them for commercial use is not as simple as just buying one off the shelf. To reap the full benefits of drones and to protect your investment, it’s critical to understand the risks associated with commercial drone operations.

Regulation

The federal government, through Transport Canada, has primary jurisdiction over the commercial use of drones in Canada. Although Transport Canada has developed specific regulations and guidelines governing the use of drones, certain aspects of the federal Aeronautics Act and the Canadian Aviation Regulations are also applicable to commercial drone operations.

Under most circumstances, Transport Canada requires businesses to obtain a Special Flight Operations Certificate (SFOC) prior to operating a drone. Since 2014, Transport Canada has offered two categories of exemptions to its SFOC requirement—one for drones weighing less than 2 kilograms and another for drones weighing less than 25 kilograms, provided all applicable exemption conditions are met. For drones weighing between 2.1 and 25 kilograms, proper notice of the proposed operation will have to be provided to Transport Canada.

Additionally, drone operators must also observe all other applicable laws and regulations, including the Criminal Code and provincial and municipal laws related to trespassing and privacy.

Physical Loss: Beyond the Aircraft

Businesses will want to consider their potential physical losses carefully. With drones, it’s often the loss of the payload—not the aircraft itself—that can be the most costly.

One of the most widespread applications to date has been in unmanned aerial photography. Businesses in real estate, agriculture and insurance all have interests in surveying and photographing land, and the cameras used to do so can get expensive. Filmmakers, who have also been pioneering commercial drone use, often employ even more expensive cameras.

Because of the increasing affordability of drones, the payload often has a higher intrinsic value than the aircraft itself. Additionally, cameras and other payloads are usually slung below the aircraft, meaning that in the event of a hard or emergency landing, damage to the payload is almost certain.

Planning for Obsolescence

Technology itself could prove to be especially costly in the event of a drone loss. The manufacture of drones is not regulated or standardized, which means there are a number of manufacturers in the market, each adhering to different standards. Many haven’t diversified, and should some technological advancement prove to be too costly for certain smaller companies to adopt, they could potentially go out of business.

Bankrupt or defunct manufacturers, coupled with a lack of industry standards for design, could mean that the loss of a relatively inexpensive motor today would instead be a total financial loss on the aircraft five years from now, when replacement parts are completely unavailable.

Casualty and Liability

As with conventional aircraft, a drone crash could mean a hefty casualty claim. While the crash rate is actually relatively low with conventional aircraft, drones are not subject to the tight maintenance requirements or the stringent operator regulations that make conventional commercial aircraft crashes so rare.

Eventually, mechanical failures and operator errors will likely result in crashes. Businesses, especially those that operate drones in populated areas, should make sure they are adequately covered in the event of property damage or injury to a third party.

Under Transport Canada’s rules, all commercial drone operators are required to carry at least $100,000 of third-party liability insurance. When evaluating their insurance needs, businesses should be aware that most commercial general liability policies exclude the operation of aircraft. Accordingly, drone operators must ensure that they have comprehensive coverage tailored to their specific drone usage.

Theft and Fraud

A couple of benefits of drones—their portability and advanced technology—can also prove to be great liabilities. Small drones are easy and attractive targets to thieves, and the industry hasn’t developed many internal safeguards for stolen drones. Unlike the traditional aircraft industry, which has a tracking system and serial numbers for aircraft parts, the drone industry hasn’t adopted either a tagging or tracking system. In other words, there’s almost no chance of recovering a stolen drone.

Broad Use

Another benefit that could become a potential liability is the flexibility of the technology—that is, a drone’s potential as a broad-use aircraft. In theory, the same drone that photographs a parcel of land for a realtor on one day could be used to survey a hazardous chemical spill the following day.

This kind of flexibility offers a broad number of business opportunities, but each new opportunity brings with it attendant exposures that compound upon one another. Businesses will have to think through how they plan on using their drones in order to make sure that their Transport Canada authorization and their insurance covers each arena of commercial use.

Cyber Liabilities

Perhaps the greatest potential liability comes from the cyber risks posed by drones. The greatest fear is that a hacker might hijack a drone and fly it into a commercial airliner or some other populated location, resulting in massive property damage and loss of life. However, while that scenario is possible, other scenarios are more likely avenues of loss. Digital information—images, videos, data maps, etc.—is a far more enticing target for hackers, and one that an enterprising thief with a little skill and a wireless transmitter might be able to access from a drone flying overhead.

Putting it All Together

New technology always comes with new risks. Protecting your business means understanding those risks and minimizing your liabilities. To evaluate your business’s specific needs, contact an insurance broker today.

 

 

© Zywave, Inc. All rights reserved.


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